FAQS

WHAT IS YOUR RETURN POLICY?

All sales are final. However, if you are not entirely satisfied with your purchase we are here to help. Please click the get in touch button below and include in your email the date of your purchase, invoice number, and the reason you are unhappy with your product.

WHY SOY WAX?

We use soy wax over paraffin wax for several reasons:

  1. Soy wax burns at a cooler temperature so you can enjoy your candle for a longer amount of time. Typically, soy candles burn 30 - 50 percent longer than a candle made from paraffin wax.

  2. Soy wax burns cleaner. Paraffin wax is a petroleum by-product that can release harmful chemicals into your home. Soy wax burns clean which can reduce allergens and pollutants.

  3. Soy wax is a renewable product which helps sustain the Earth.

HOW DO I PROPERLY BURN MY CANDLE?

Great question, we are glad that you asked. During the first burn, allow the candle to melt to the edges of the jar. Failure to do so can result in tunneling, poor scent throw, and poor burn times. Trim the wick to 1/4" inches long prior to each burn. We recommend only burning your candle for 2-3 hours at a time.
 

WHEN CAN I EXPECT MY ORDER?

Please allow three to five business days for your order to ship. For custom or wholesale orders, please allow up to ten business days for your order to ship.